Support & Contact
The Torch Avkasten support team assists with questions about accounts, transactions, withdrawals, charts, and AI tools. Support is provided through official channels without personalised investment advice or promises of profit.
Reach out for help with your account and platform queries
Before contacting us, please have your account email, type of request (registration, payment, technical), and any relevant screenshots ready. Clear details help us assist you faster and reduce back-and-forth communication.
We prioritise requests related to ongoing operations or pending withdrawals. For your security, we will never ask for your full password or two-factor authentication codes via unsolicited emails.
If you haven’t registered yet, you can create an account within minutes via the registration page and then return here with any questions. Also, the FAQ offers answers on fees, security, and markets.
Always include a clear subject line (for example, “Withdrawal Pending,” “2FA Assistance,” or “Fee Inquiry”). Most requests receive a response within a few hours, though high volumes or payment checks might extend response times with updates provided as status changes.
